Hansel Toyota is Petaluma's home to a large selection of new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer.
Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
We just took our 2010 RAV4 in for service on a recall issue. After 20 years of bad experiences with various other car dealers, I expected to be told that my car would need other repairs besides the recall repair. Not only was that not the case but I was treated with kindness, understanding, a loaner car and great service. My recall repair was done quickly and my car was washed too! Thank you Hansel Toyota! We'll be back!
Over a month ago
Although the process of buying a car can be a long one, the time flew in the good company of Jarod and the other staff.
Over a year ago
I had to give them 5 stars due to how helpful and kind they where. He found the truck with everything I wanted but they didn't have the color I wanted but they where able to work with me and I came out happy with what they sold me. I've had some bad times at dealerships and I'm glad to say theses guys aren't that they knw great customer service. Good job jarrod
Over a year ago
I have been corresponding with the internet manager for a few month...was waiting for the right deal. Katie was awesome from the beginning. Not pushy and very informative. Bob our sales guy was great too, straight to the point.
Over a year ago
I had been looking for a Highlander for 2 months, 6 dealers using a 300 mile radius. I called Hanzel Toyota in Petaluma. Jeremy of Internet Sales, friendly, professional and accommodating, answered the phone, promptly checked his inventory and found 2 identical ones, different colors, and offered to pull the keys. Upon my arrival Jeremy introduced me to Blue the salesman, respectful, knowledgeable, energetic , to assist me. Blue insisted I drive the one I really thought my husband wouldn't want, took the time to place them side by side and patiently took pics, many pics to send to my husband. My husband liked the Oh La La Red one better after all. Blue and I moved forward to negotiations and were joined by Stewart the Sales Manager, calm, patient, knowing. Because of the professionalism, knowledge and respect I experienced, we are thrilled to have our new XLE AWD Oh La La Red Highlander. Great environment. I would definitely do it again. 3 men, Great respect, integrity and manity. Who Would've Thought... More