Susan C.
2010 Prius
Very professional and courteous. Friendly greeting, professional, ask questions to be sure I have the proper service, explain all of the work, advise how long service will be, offer car service if necessary. Everything was explained and reviewed. Personnel was courteous and professional. Car was parked within a few few of entrance for pick up. Quick car wash which was appreciated...A service that many dealerships have unfortunately forsaken.
Charles C.
2007 Tundra
The service group: Mike, Ed, Jesse, Fern and Christie are first class. They make the whole process almost effortless and build great confidence in them, the dealership and Toyota brand.
James S.
2005 Highlander
Always courteous staff. Very professional and prompt with service.
Edison M.
2010 Corolla
Best experience purchasing a vehicle, ever. The whole experience was just wonderful. The final paper work was handle in a fantastic way, very friendly and helpful. I'm very impress by it.
Rebecca B.
2009 Corolla
The front desk personnel at the Petaluma, CA Toyota dealership have outstanding customer service. They are always friendly, prompt, and ensure customer satisfaction. The cashier's customer service experience was the most impressive service element.
Janet C.
2007 Sienna
Most liked:Service dept hours, availability of convenient appointment times, quick services time.
Michael C.
2010 Sequoia
Most liked: Fast in fast out.
Bruce S.
2010 Prius
Most liked:The whole service experience made an inconvenient process productive. Access to free WiFi allowed me to work while waiting. My compliments.
Michael B.
2010 Tundra
Aspects liked the most:The staff. They did an excellent job!
Jason U.
2010 Tundra
Aspects liked the most:All my questions were answered promptly and appropriately. Roger Rex and Jeff Dow were excellent to work with.
