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Testimonials

At Hansel Toyota, we believe in taking good care of our customers.  Exceeding their expectations in every way possible.  From the moment you walk through our door, we want to do everything possible to make your experience pleasant.  We know that you have many choices when it comes time to buy or lease a vehicle or get your vehicle serviced.  And that's why we'll work hard to earn your business and even harder to keep it.  Don't just take our word for it.  Here's what our customers are saying?

Susan C.

2010 Prius

Very professional and courteous.

Friendly greeting, professional, ask questions to be sure I have the proper service, explain all of the work, advise how long service will be, offer car service if necessary.

Everything was explained and reviewed. Personnel was courteous and professional. Car was parked within a few few of entrance for pick up. Quick car wash which was appreciated...A service that many dealerships have unfortunately forsaken.


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Charles C.

2007 Tundra

The service group: Mike, Ed, Jesse, Fern and Christie are first class. They make the whole process almost effortless and build great confidence in them, the dealership and Toyota brand.


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James S.

2005 Highlander

Always courteous staff. Very professional and prompt with service.


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Edison M.

2010 Corolla

Best experience purchasing a vehicle, ever.

The whole experience was just wonderful. The final paper work was handle in a fantastic way, very friendly and helpful. I'm very impress by it.


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Rebecca B.

2009 Corolla

The front desk personnel at the Petaluma, CA Toyota dealership have outstanding customer service. They are always friendly, prompt, and ensure customer satisfaction.  The cashier's customer service experience was the most impressive service element.


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Janet C.

2007 Sienna

Most liked: Service dept hours, availability of convenient appointment times, quick services time.


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Michael C.

2010 Sequoia

Most liked: Fast in fast out.


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Bruce S.

2010 Prius

Most liked: The whole service experience made an inconvenient process productive.  Access to free WiFi allowed me to work while waiting. My compliments.


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Michael B.

2010 Tundra

Aspects liked the most: The staff. They did an excellent job!


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Jason U.

2010 Tundra

Aspects liked the most: All my questions were answered promptly and appropriately. Roger Rex and Jeff Dow were excellent to work with.


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News and Events

Susan C. 2010 Prius Very professional and courteous. prefix = o ns = "urn:schemas-microsoft-com:office:office" ...
Charles C. 2007 Tundra The service group: Mike, Ed, Jesse, Fern and Christie are first class. They make ...
James S. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2005 Highlander Always courteous ...
prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" Edison M. prefix = o ns = "urn:schemas-microsoft-com:office:office" ...
Rebecca B. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2009 Corolla The front desk personnel ...
Janet C. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2007 Sienna Most liked: Service dept ...
Michael C. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2010 Sequoia Most liked: Fast in ...
Bruce S. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2010 Prius Most liked: The whole ...
Michael B. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2010 Tundra Aspects liked the most: The ...
Jason U. prefix = o ns = "urn:schemas-microsoft-com:office:office" 2010 Tundra Aspects liked the most: All ...
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